We treat every customer complaint as an opportunity to help our improvement.
1.First, we will quickly determine the problem and find out the real cause of the problem.
2.Then, effective measures to address the customer's current problems will then be developed and implemented quickly.
3.We will then consider better and reasonable solutions from the perspective of systematic prevention, thereby achieving the objective of preventing the recurrence of problems and continuous improvement;
When long-term improvements have worked, we will include them in the ISO 9001 Quality Management System document.